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NORAC SERVICE CENTRE
CONTROL SYSTEMS
Service & Registration
UC4+™ Control System
UC5™ Control System

 

WEIGHING SYSTEMS
Service & Registration
Warranty Information
Toll Free in Canada +1 800 667 3921
Toll Free in the United States +1 866 306 6722
All Other Regions +1 306 664 6711
E-mail: service@norac.ca

Limited Warranty for NORAC Systems International Inc.'s Products
NORAC products purchased in Canada come with a twelve month limited warranty from the date the equipment is delivered by NORAC or its authorized dealer to the purchaser. NORAC or its authorized Service Center will repair or replace, at its option, any defective part or component at no cost to the purchaser during the Warranty period. If service in the field is required NORAC will authorize on-site repairs at no charge for parts and labor. For more information, view NORAC's Complete Warranty Statement.

What is covered by limited warranty?
This limited warranty covers defects in materials and workmanship in all of NORAC's products. Items include weighing systems, instrumentation, and control systems or genuine replacement parts manufactured by NORAC. Auxiliary components not manufactured by NORAC such as tires, axles, pumps, or NORAC rebuilt parts are covered by a 90-day warranty.

What is not covered by limited warranty?
This limited warranty does not cover:
Problems that result from:

  • Any evidence of, negligent or abnormal use
  • Alteration of serial numbers
  • Repairs attempted by other than NORAC authorized personnel
  • Not using NORAC certified or recommended parts
  • Failure to follow the product instructions or failure to perform preventive maintenance
  • Usage that is not in accordance with product instructions
  • NORAC will not warranty any complaints relating to inadequate installation (unless the installation was performed by NORAC), adjustments or calibration.